RETURNS

Our policy lasts for 14 days after the date of your purchase, we are unable to offer a refund or exchange after this time.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition or damaged will not be refunded. REFUNDS Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is valid, then your refund will be processed, and a refund will be applied to your credit card or original method of payment.

LATE OR MISSING REFUNDS Please contact us at sales@craggi.com

SALE ITEMS: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

SHIPPING RETURNED ITEMS: Please send your product return to the address below:

CRAGGI Returns, Axiom Design Resource, Unit 22, Cottage Lane Industrial Estate, Broughton Astley, Leicestershire LE9 6TU

You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you are returning an item with a value of over £20, you should consider using a trackable shipping service or shipping insurance.